Privacy Policy


PUGMENT E-SHOPをご利用いただき、ありがとうございます。PUGMENT (以下、「当社」 といいます) が運営するPUGMENT E-SHOPでは、ご利用いただくお客様の個人情報の取り扱いについて規定を定め、個人情報の適切な保護に努めます。


  1. 当社は、日本国の個人情報保護法及び通信の秘密に係る電気通信事業法の規定その他の関係法令を遵守します。
  2. 当社は、電気通信事業における個人情報保護に関するガイドライン (2004年8月31日 日本国総務省告示第695号) を遵守します。
  3. 当社では取り扱うすべての個人情報に対し、適切な管理を行います。
  4. 当社で業務に従事するすべての者は、会員皆様をはじめとする各種個人情報を守り、その信頼に応えます。
  5. 当社は、情報への不正アクセス、情報の紛失、破壊、改ざん及び漏えいなどを防ぐため、必要かつ適切な安全管理措置を講じるとともにその改善に努めます。


  1. 個人情報の利用目的
  2. 個人情報の開示
  3. 個人情報の利用・提供
  4. 第三者提供


受付時間|午後1時—午後5時 (土・日、祝日、お盆時期、年末年始を除く)

Privacy Policy

Declaration of personal information protection
In offering customers secure, safe and reliable services, PUGMENT("PUGMENT E-SHOP", "we", "us" or "our") has adopted a policy regarding handling of customers’ personal information (“Personal Information”) and will strive for protecting Personal Information appropriately.

Personal Information protection policy

  1. We observes the Personal Information Protection Act of Japan, rules on privacy in communications stipulated in the Telecommunications Business Law, and other relevant laws and regulations.
  2. We observes Guidelines Regarding the Protection of Personal Information in the Telecommunications Business (Ministry of Internal Affairs and Communications Report No. 695, August 31, 2004).
  3. We shall appropriately manage Personal Information handled.
  4. All employed by PUGMENT shall protect every kind of Personal Information about customers, etc., and fulfill their expectations.
  5. We shall take necessary and appropriate safety control measures in order to prevent the risk of unauthorized access to information, as well as the loss, falsification and leakage of information, and shall strive for improvement of such measures.

Handling of Personal Information

  1. Specifying of purpose of use
    Personal Information such as name, address, phone number(s) we obtains from customers is used for the following purposes:
    Rendering of our services; verification of member identity; billing; customer service; notification of change, suspension or discontinuation of our services, etc.; notification of other services we offers; informing members of various upcoming events and campaigns.
  2. Disclosure of Personal Information
    Upon verification of customers' identity, we shall swiftly accommodate requests from customers for disclosure or correction, etc., of Personal Information about them.
  3. Use and disclosure of Personal Information
    We obtains customers' Personal Information to the extent necessary to render services, uses and discloses such information within the scope of the stated purpose of use.
  4. Disclosure to third parties
    We uses Personal Information within the scope of the stated purpose of use and manages it appropriately. We shall never disclose or give Personal Information to third parties without informing to whom the information belongs of the purpose of use and obtaining consent from the individual to disclosure. However, we may form an exception to the rule if disclosure of information is requested by public agencies such as government and/or police, or in the event we deems such disclosure necessary for the protection of human life, human health or property.

Inquiries concerning Personal Information
Customers are asked to direct inquiries concerning their Personal Information held by us or our handling of such information to the (email address/phone number) below.

Business hours|13:00-17:00 (Closed on Saturday, Sundays, National holidays, New Year holidays and Bon holidays.)